Healthcare

BatFone

A Communication Platform for Healthcare Professionals

  • Web
  • Mobile
  • UI/UX
  • Testing
  • Database

Opportunity

Hospitals often face communication challenges due to their reliance on outdated systems, such as paper methods or inefficient phone switchboards. These methods make it difficult to manage large directories and internal communications smoothly.

BatFone sought to create a platform to help hospitals streamline their operations. The goal was to make it easier for healthcare professionals to connect internally, manage data, and quickly access important information

Approach

BrainX began the BatFone project by reviewing the client’s requirements and designs, using Flutter to develop mobile apps for both Android & iOS. The admin panel was created from scratch to support hospital operations.

Following Agile methodology, we ensured that development milestones were met with continuous client feedback. Special focus was placed on implementing a multilingual platform with country-specific code integration, ensuring the app would work globally. Different security levels were designed to accommodate various users, from administrators to hospital staff.

Solution

BrainX delivered the BatFone platform with several key features tailored to the needs of hospitals:

  • Enabled staff to efficiently manage and access hospital contacts through a crowdsourced directory system, eliminating the need for switchboards.
  • Empowered hospitals to broadcast critical updates and alerts to staff through a real-time news feed.
  • Developed to give administrators the ability to manage users, update directory entries, and handle organization-specific settings.
  • Integrated multilingual support and country-specific code handling for seamless use across regions.
  • Ensured secured login with SMS code verification and biometric setup, prompting users after initial use or inactivity.
  • Provided a user-friendly home screen with tabs for Directory, Paging, News, and Settings, along with an Institution/Directory selector.
  • Added a directory tab to let users manage entries and switch between institutions or directories easily.

Impact

The digital solutions provided by BrainX resulted in the following benefits:

  • Eliminated paper-based communication, boosting operational efficiency.
  • Improved contact access, enhancing communication flow within hospitals.
  • Facilitated smooth onboarding of hospitals, ensuring easy staff and directory integration.
  • Developed a platform adaptable for other organizations, increasing marketability for the client.

Tools and technologies

  • ROR
  • Figma
  • Flutter
  • Twilio
  • Git

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