Onboarding and account journeys
Sign-up, consent screens, profiles, permissions, first-use flows, account recovery, and the paths that help people get started without friction.
Wellness testing
We test the journeys, details, devices, and release conditions that shape whether people can start, return to, and trust your wellness product.
What wellness testing covers
Sign-up, consent screens, profiles, permissions, first-use flows, account recovery, and the paths that help people get started without friction.
Plans, goals, check-ins, journalling, activity logging, reminders, progress, streaks, subscriptions, and the daily or weekly flows that keep the product useful.
Search, filtering, personalisation, suggested content, media playback, copy states, empty states, and the logic that shapes what users see next.
Keyboard paths, screen-reader behaviour, contrast, focus order, text scaling, touch targets, error messages, and the practical usability of the journeys.
iOS and Android behaviours, browser coverage, responsive layouts, notifications, intermittent connections, low battery, and interrupted sessions.
Page speed, loading states, visible privacy controls, secure sign-out, payment or subscription journeys, data-display accuracy, and the release checks that protect trust.
We start by understanding what people are trying to do in the product, then test the journeys and conditions that can help or hinder them.
We agree the products, platforms, releases and the people using them, then pick the moments that decide whether someone starts, returns and stays: first session, daily use, reminders, payment.
We write repeatable scenarios across onboarding, daily routines, content, account management, notifications and payments, based on how people actually move through the product.
We run those journeys on real devices and browsers, across interruptions, weak connections, low battery, older phones and the settings people actually have switched on.
You get reproducible findings with priority and context, and a clear record of what has been fixed and re-tested before the next release decision.
What your team receives
We keep the output practical: a shared view of the journeys tested, the conditions covered, findings that need a decision, and confirmation when fixes have been re-checked.
Discuss a wellness releaseThe agreed users, devices, platforms, and real-life journeys in scope.
Reproducible issues with context, priority, and expected versus observed behaviour.
What has been fixed, re-tested, and is ready for the next release decision.
Practical notes where the journey creates friction, confusion, or a moment worth improving.
Yes. That is the normal case. We work to your release cadence, use your issue tracker, and bring findings to the people who can act on them rather than sending a report at the end.
Yes. Before launch is the cheapest time to find the journeys that break, because nothing has to be unpicked afterwards. We test the first-use paths, payment and the conditions real users arrive in.
Both. We test on real phones and tablets rather than emulators, across iOS and Android behaviour, and on the browsers your users actually have.
The test set is kept current and re-run against each release, so the journeys that matter are checked every time rather than once a quarter.
Yes. Each finding has steps to reproduce, the device and version it happened on, what you should have seen against what you did see, and a priority, so a developer can start work without asking questions first.
Book a 20-minute scoping call. We'll map your product to the right framework, DCB0129, IEC 62304, or both, and come back with a proposal within one working day.